Networks | Fully Managed Network Services
Fully managed network services
We support a diverse range of local area network (LAN) and wide area network (WAN) data, voice and video technologies. The success of these is based on high levels of technical skill, solid manufacturer relationships and access to exceptional parts and logistics infrastructure. We are focused on delivering tailored ‘always available’ network access which is both efficient and secure.
BY USING ISN YOU CAN BENEFIT FROM:
- Dedicated technical account teams
- Flexible service levels
- Bundled remote support
- Security services
- Guaranteed rapid call response
- Live incident tracking
- Monitoring and alerting of critical components
- Integrated technical assistance and fault management
- Service excellence 24 hours a day, 365 days a year
HOW DOES THE SYSTEMS INFRASTRUCTURE MANAGEMENT PORTFOLIO WORK?
Detailed below are 6 key areas for successful and robust IT connectivity. We give you complete flexibility and choice to use some or all of these services on a full time or project basis. You choose the best option for you and your business.
Design
Our skilled infrastructure architects make ISN the first choice for infrastructure design, implementation and management. We’ll build you a reliable, resilient and robust IT system backed by proven technology.
Installation
Our team of highly skilled technical consultants will undertake installation of any IT supported component or hardware into your infrastructure. We also provide post-implementation support or full infrastructure management.
Support
Our ISN Service Desk provides expert support 24 hours a day, 7 days a week, 365 days a year. Remote access to client sites allows us to diagnosis faults and fix them online or send an engineer to site without hesitation.
Audits
The use of public networks such as virtual private networks (VPNs) over the internet means branch connections within infrastructures may no longer be required. Our ISN team are qualified to audit, advise and implement network and infrastructure improvements to reduce costs and remove complex network routing.
Operations Management
Outsourcing your IT services to us allows us to manage any operational issues while you focus on growing your business. Our expert and friendly team of consultants and engineers provide everything you need to manage your IT environment; consultancy, fully managed secure networks and firewalls, 24/7 helpdesk & fixes, software upgrades, office moves & relocations, remote access UK and overseas, disaster recovery, bespoke systems design and audits to save you time and money on IT and telecommunications.
Upgrades
We are equipped and skilled to undertake upgrades on any supported component or hardware into your infrastructure providing you with technical consultancy and implementation.
OUR TECHNICAL EXPERTISE IS SECOND TO NONE AND ALSO INCLUDES:
- Data centre infrastructure design and connectivity
- Data centre flexing
- Quality of service (QoS) policy definition and implementation
- Software defined networking, including switching and firewall virtualization
- Unified computing solutions
Call or email us for a friendly, no obligation conversation
We are delighted to be working with ISN, they manage all our secure networks and hardware for the 58 motorway service stations across the UK. They are responsive to our needs, handle installations quickly and are very visible on site. An experienced team who make fast, effective and independently led decisions.
Simon Austin, MOTO
When it comes to the security of our enterprise systems, ISN provide us with the vision and strategy to ensure we can transition to new ways of working with confidence, from updates on upcoming cyber threats, to technical deep dives that enable us to take advantage of the next big thing – we depend on them for honest, responsive advice and guidance. That includes sense-checking other third party suppliers before we embark on a project.
Richard Pugh, IT Director at Park Resorts
