Systems | Bespoke Systems Design
Industry standard systems to save you time and money
We understand the importance of IT that stays connected 24/7. Using our understanding of the impact of downtime or poor performance of critical systems, we have developed a systems infrastructure management portfolio which makes sure best practices, processes and procedures are in place and in use. We’re determined to provide you with the very best service for your IT needs. Our skills, capability and commitment allow you to grow your business and reduce future costs.
HOW DOES THE SYSTEMS INFRASTRUCTURE MANAGEMENT PORTFOLIO WORK?
Detailed below are 6 key areas for successful and robust IT connectivity. We provide complete flexibility and choice to use some or all of these services on a full time or project basis. You choose the best option for you and your business.
Design
Our skilled infrastructure architects make ISN the first choice for infrastructure design, implementation and management. We’ll build you a reliable, resilient and robust IT system backed by proven technology.
Installation
Our team of highly skilled technical consultants will undertake installation of any IT supported component or hardware into your infrastructure. We also provide post-implementation support or full infrastructure management.
Support
Our ISN Service Desk provides expert support 24 hours a day, 7 days a week, 365 days a year. Remote access to client sites allows us to diagnosis faults and fix them online or send an engineer to site without hesitation.
Audits
The use of public networks such as virtual private networks (VPNs) over the internet means branch connections within infrastructures may no longer be required. Our ISN team are qualified to audit, advise and implement network and infrastructure improvements to reduce costs and remove complex network routing.
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Operations Management
Outsourcing your IT services to us allows us to manage any operational issues while you focus on growing your business. Our expert and friendly team of consultants and engineers provide everything you need to manage your IT environment; consultancy, fully managed secure networks and firewalls, 24/7 helpdesk & fixes, software upgrades, office moves & relocations, remote access UK and overseas, disaster recovery, bespoke systems design and audits to save you time and money on IT and telecommunications.
Upgrades
We are equipped and skilled to undertake upgrades on any supported component or hardware into your infrastructure providing you with technical consultancy and implementation.
Here at ISN, we are independent of any technology suppliers and only recommend industry standard, best of breed technology solutions and best practice services. Our knowledge of systems integration, consultancy, project management and technical support is exceptional.
ISN are our network and helpdesk partner and we really appreciate how proactive they are. As a smaller team, it’s important we have some understanding of our IT to handle first line issues ourselves. ISN have been so helpful guiding us, their team willingly visits the office.
Melanie Bailey, CTCS Group
